We know that you have lots of questions when shopping around for the most flattering, functional and comfortable apparel - and as you should! Asking questions and really understanding a product before you invest in it is an important part of shopping online, and your questions help us to ensure you find the perfect fit for you!
In order to help you both thoroughly and efficiently, we have compiled a list of our most frequently asked questions below.
Frequently Asked Questions:Fit:
- What is the Temperature Rating of this Jacket?
- What is a Snow Skirt? What are Gaiters?
- What is the Smart Pocket System?
- What is a Storm Placket?
- What is the Difference Between Waterproof and Water Resistant?
- What is REPREVE®?
- What is Super Softshell®?
- What is Multi-Ripstop?
- What is Cubic Dobby?
- What is Butter Pile®?
- What is Radiance?
- What is Microtech?
- What is Power Down?
- What is Cire or Poly Cire?
Where are Free Country products featured? Aside from our direct site you may check us out at:
- Target.com (online only)
- Walmart.com (online only)
- T.j. Maxx
- Sam's Club / Costco / BJ's
- JC Penny
*Item(s) assortments may varyPolicies:
- Do you offer price adjustments?
- Free Country will gladly honor a one-time price adjustment on merchandise within 14 days of the purchase date.
- Can I use more than one coupon code toward my purchase?
- Select coupon codes can be combined at the time of adding items to your cart.
- How do I subscribe to your email list?
- Join our email list and be in the know to hear about our latest promotions, special collections and other exciting incentives by clicking the Newsletter Signup at the very bottom of our homepage!
- How do I unsubscribe to your email list?
- Sorry to see you go! If you’d no longer like to receive Free Country emails, simply click the Unsubscribe at the bottom of the promotional email sent.
- How do I create an account?
- Simply click the Account icon on the top right of our page. By creating an account with Free Country it gives you an easy and convenient way to shop and receive updates on your order(s)!
- Can I place an order without creating an account?
- Absolutely! You may make a purchase and checkout as a guest.
- How do I change my password?
- Simply click the Account icon on the top right of our homepage and choose “Forgot Password”.
- What payment options do you offer?
- Shop Pay
- Facebook Pay
- Google Pay
- Amazon Pay
Contact our Customer Support team by emailing Customer Support or call us at 1 888-779-1727 and we'll be happy to help you as soon as we can!