MAIN CUSTOMER SERVICE SUPPORT (For orders placed on our website)
Email: customersupport@freecountry.com
Standard hours of operation:
Monday thru Friday 10am to 5pm EST
Phone: You can call or text us at 1 (888) 779-1727 for support. By texting this number, you agree to receive recurring SMS messages from Free Country related to your customer service inquiry. Message frequency may vary. Msg & data rates may apply. Reply STOP to unsubscribe or HELP for help.
Order Status and Tracking
If you would like to check on the status of your order please visit Login to your Account
Returns & Exchanges
For all products purchased through our website we offer a 30 day return policy. Click here to learn more
If you purchased any of our products through one of our retail partners you must return the item back to them.
Warranty
Our products come with a one year limited warranty. You can view our warranty policy and contact our warranty customer service by clicking here