Worry-Free Delivery

Get a full refund if your order doesn’t arrive as described, including loss or damage in transit.

• Arrival delay: Claim for $5 if your domestic package is not delivered within 10 days since fulfillment (30 days for international package).
• Damage: Claim for up to the full value of your purchase if your items are damaged in transit.
• Loss: Claim for the full value of your purchase if your domestic package is not delivered before the 30th day since fulfillment (60th day for international package).
• Worry-Free Delivery also includes carbon offsets for carbon emissions produced within the recipient’s destination country.

SHIPPING POLICY

Free Country offers Free Ground Shipping on all orders $69 or more in the U.S.

All orders placed Monday through Friday will ship out within 1 business day. All orders placed over the weekend will ship out on the following Monday.

Delivery time for orders is calculated based on processing time plus shipping time:

• Orders $69 or More: Free Standard Ground Shipping
• Orders Less than $69: $8.99 Standard Ground Shipping
• 2-Day Shipping (Arrives in 2 to 3 Business Days): $14.99

* Shipping to Alaska and Hawaii may take an additional 1-2 days. See shipping rates below.

Alaska and Hawaii

• 2-Day Shipping - $25

Canadian & International Orders
Unfortunately at this time, we do not ship internationally.

RETURN POLICY

Free Country offers a 30 day return policy for products purchased through our website. You may return an item, for any reason, as long as it is unworn and in its original condition within 30 days of purchase for a full refund (less original shipping costs). We cannot edit or cancel orders once they’ve been placed.

Note: Personalized (embroidered) and items marked as “Final Sale” or “Clearance” are non-returnable.

Read our full Return Policy.